Call Center Closing
A cable company call center in Parkersburg will be closing this summer, putting nearly 170 people out of work. Media outlets report Altice USA is shutting down the Suddenlink call center this summer. Altice purchased Suddenlink more than a year ago. Altice USA spokeswoman Lisa Anselmo says investments in technology, tools and other resources have resulted in a 20 percent drop in customer call volume over the past year.