Insurance companies have trouble keeping up with claims

As power is restored and the recovery effort continues, insurance claims are being filed, in some cases in overwhelming numbers for insurance companies. West Virginia Insurance Commissioner Michael Riley declared an "insurance emergency" and issued two emergency proclamations last week that give insurance companies extra time to respond to claims. And this also grants insurance adjusters from out-of-state the chance to get temporary emergency licenses to help with the claims. Those homes with the most damage are on top of the priority list.