Customers who suffered power outages get a break on the phone bill
If the power is out you can't get online or make phone calls, and two companies are giving customers who lost power with the recent storms a break. Frontier Communications and Suddenlink Communications have announced customers who lost phone, cable and Internet services with the storms won't have to pay for the time they went without those services. The West Virginia Public Service Commission said customers' bills would be prorated. Suddenlink had 55,000 in Boone, Kanawha and Putnam counties without service after the storm.